How can we help?
Questions about routines, subscriptions, or your data? Get in touch below.
Support
For app support, subscription restoration questions, or privacy questions, email learnwithrin0001@gmail.com.
When contacting us, include your device platform and app version if relevant. Please avoid sending photos, health information, passwords, or payment-card details. We receive the information you choose to include in your email.
Subscriptions and restoring access
Unknot offers weekly and yearly subscriptions with no free trial. U.S. prices are US$9.99 per week and US$59.99 per year; your store shows the applicable local price before purchase. Payment starts immediately and subscriptions renew automatically until canceled.
Manage or cancel in your Apple App Store or Google Play subscription settings. To restore access, use Restore purchase in Unknot with the same account in the store where you purchased. Deleting the app or its local data does not cancel billing.
Photos, reminders, and local data
Setup requires a front and side photo. If camera access is off, choose photos from your library. Posture analysis runs on your iPhone, iPad, or Android device; photos are not uploaded for analysis. Reminders are optional.
Use Delete scan photos and results in Scan to clear scan data, or Delete local data in Settings to reset your profile, routines, sessions and posture data and cancel reminders. Your appearance preference is retained. Original library photos and store purchase records are not deleted. See the Privacy Policy for details and contact us with deletion questions.